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* Flights are Public Charters operated by XTRA Airways, USA Jet & Falcon Air. Advertised airfares are one-way and include Federal Excise Tax of 7.5%. Airfares do not include September 11th Security Fees of $2.50 per person per enplanement, Federal Flight Segment Taxes of $3.70 per person per flight segment, Passenger Facility Charges (PFC) of up to $4.50 per person per enplanement, and a Convenience Fees of $10.00 per person each way. Bookings made at a Direct Air ticket counter location will not be assessed the Convenience Fee. Reservations made by calling (877) 432-DIRECT, will cost an additional $10.00 per person each way, reflecting the Convenience Fee, plus call center fee of $2.00 per person each way. Advance seat selection prior to departure requires a $5.00 service charge per person each way. Fares subject to availability at the time of booking, and are subject to change. A Standard Baggage Service Fee will apply for carriage of all checked luggage; surcharges may apply for excess/overweight checked baggage. See Operator-Participant Agreement for full information.
Baggage Liability
Direct Air places exclusions of liability for certain items in checked baggage. Please refer to the Baggage Liability section of the Operator-Participant Agreement for a complete list of excluded items.
The most common loss and damage exclusions include:
• Any and all items left behind in the Passenger compartment
• Items tagged with a "Limited Release" tag
• Electronics of any kind
• Medications (including liability for expenses and/or medical complications
arising from unavailability of medicines or medical equipment due to their stowage
in checked luggage during the flight, or arising from the loss/delay/unavailability
of medicines while in-flight due to stowage in checked luggage)
• Fragile/breakable items
• Jewelry and watches
• Toiletries and colognes
• Documents, books and other paper items (including cash and negotiable instruments)
• Cameras, photos and photo equipment
• Perishables
• Sports equipment (including golf equipment)
• Infant strollers, car seats and perambulators
Direct Air makes every diligent effort to secure all checked
luggage so as to minimize the risk of damage to your bag. Although your checked
items will be handled with the industry standard of care, please remember that
not all luggage is designed to withstand the rigors that modern air travel can present.
With this in mind, claims presented for damage to soft-sided luggage will be considered
on a case-by-case basis. Air travelers are always encouraged to use the most durably
designed (ideally, hard-shelled) bags whenever possible to minimize the risks of
damage when checking luggage.
Other common damage exclusions include:
• Wheels
• Feet
• Straps
• Pouches
• Locks
• Handles
• Items tagged as "Limited Release" for damage (see below)
• Zippers
• Other luggage protrusions and appendages
• Superficial damage arising from normal wear and tear of
everyday handling (such as scuffs, scratches, stains and
puncture marks)
Claims for loss or damage must be filed in person with a Myrtle Beach
Direct Air representative prior to departing from the airport, or are automatically
waived by the passenger. A Baggage Service Report must be filed at the airport
before any claims for loss or damage are to be waived by the passenger.
Please see our Operator Participation Agreement for delayed bags,
items of responsibility and lost luggage.
Customers whose luggage contains a message from the Transportation
Security Administration advising that their bag has been searched, and who present
claims for damage or loss should be referred to the TSA for handling of their claim
as soon as possible after their arrival. Claims to the TSA for loss or damage may
be submitted by email to TSA-ContactCenter@dhs.gov,
or by calling the TSA toll-free at 1-866-289-9673.
The following items are to be tagged with waivers of Limited Release
at the airport, and signed by the customer prior to acceptance as checked luggage:
• Overstuffed luggage (waives liability for damage to bag and/or damage or loss to
its contents)
• Inadequately and/or improperly packed luggage as determined by station
personnel (waives liability for damage to bag and/or damage or loss to its contents)
• Bicycles/surfboards/sporting equipment (waives liability for damage and loss)
• Musical equipment (waives liability for damage and loss)
• Late check-in (waives liability for loss/delay)
• Specialty items as determined by station management (waives liability for damage and loss)
